1130 N Nimitz Hwy, Suite A-170, Honolulu, Hawaii, 96817
AAA Hawaii receives highly polarized reviews. While many clients appreciate the convenience of in-person services like IDP processing and the value of roadside assistance, a significant number of reviewers report major frustrations with long wait times, poor communication, and perceived unprofessionalism in their roadside assistance and insurance claims departments. The agency seems to struggle with consistency, leading to a mix of very positive and very negative experiences.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clients often find more success by visiting the office in person for simple tasks rather than relying on the roadside assistance phone line.
✓ What Works Well
✗ Areas to Improve
The IDP process was fast and easy.
Roadside assistance wait times are often unacceptable.
Communication is often lacking or non-existent.