3245 Broadway Blvd, Kansas City, Missouri, 64111
This AAA location has a very polarized reputation. While some members have had great experiences with specific staff members like Terry or David, many others are deeply frustrated with long wait times, poor customer service, and billing issues. The general sentiment is that the company has gone downhill, with many long-term members considering canceling their memberships due to the lack of support.
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If you need an International Driving Permit, this is a good spot, but try to go early to avoid the crowds.
✓ What Works Well
✗ Areas to Improve
The service has really gone downhill.
Some staff are great, but others are very rude.
It's a chore to get anything done here.