Financial Services · Insurance Agency

AAA Lee's Summit Insurance and Member Services

621 NW Murray Rd, Lee's Summit, Missouri, 64081

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

Customers are split down the middle. Some folks love the quick, friendly service for simple tasks like passport photos or IDPs. However, many others feel the insurance side is a total mess. People complain about billing errors, lack of communication, and agents who seem to disappear once the policy is signed. It feels like a hit-or-miss spot where you either get a star agent or a headache.

Our Review Process
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Most Relevant
19
Newest
20
Highest
18
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 45/100
Staff Helpfulness 55/100
Pro Tip

If you need travel documents, this place is great, but keep a close eye on your bank statements for insurance billing.

In-person service
Insurance bundling
Pros & Cons

✓ What Works Well

  • Fast service for passport photos and IDPs
  • Some agents are genuinely helpful and kind
  • Convenient location for basic member services

✗ Areas to Improve

  • Frequent billing and auto-pay errors
  • Poor communication and lack of follow-up
  • Difficult to reach specific agents
Frequently Asked Questions
  • Why did my premium increase without warning?
  • How do I get a refund for a canceled policy?
User Feedback

Billing department is a nightmare

Some agents are spot on, others are just not there

Don't expect much help if you have a claim

Location Details
Street: 621 NW Murray Rd
City: Lee's Summit
State: Missouri
Postcode: 64081
Country: United States
Location
621 NW Murray Rd, Lee's Summit, MO 64081
Quick Info
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