621 NW Murray Rd, Lee's Summit, Missouri, 64081
Customers are split down the middle. Some folks love the quick, friendly service for simple tasks like passport photos or IDPs. However, many others feel the insurance side is a total mess. People complain about billing errors, lack of communication, and agents who seem to disappear once the policy is signed. It feels like a hit-or-miss spot where you either get a star agent or a headache.
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If you need travel documents, this place is great, but keep a close eye on your bank statements for insurance billing.
✓ What Works Well
✗ Areas to Improve
Billing department is a nightmare
Some agents are spot on, others are just not there
Don't expect much help if you have a claim