3480 Katella Ave, Los Alamitos, California, 90720
This location is a mixed bag. Many members value the convenience of DMV services, which are often faster than the actual DMV. However, there are frequent complaints about long wait times, inconsistent customer service, and issues with billing or policy management. While some staff members are highly praised, others are described as rude or unhelpful.
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Visit during weekday mornings to avoid the long lunch-hour queues.
✓ What Works Well
✗ Areas to Improve
Better than the DMV, but efficiency varies.
Some staff are saints, others are rude.
Be prepared for a wait during lunch hours.