Financial Services · Insurance Agency

AAA Louisville Insurance and Member Services

9421 Viking Ctr Dr, Louisville, Kentucky, 40222

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This agency receives mixed reviews. While some clients appreciate the convenience of services like license renewal, many report significant frustration with roadside assistance, long wait times, and poor communication. The travel services also receive varied feedback, with some finding them helpful and others reporting errors.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 65/100
Pro Tip

Use the online appointment system for license renewals to avoid long waits.

License renewal services
Travel planning
Pros & Cons

✓ What Works Well

  • Convenient license renewal
  • Helpful in-person staff
  • Good perks

✗ Areas to Improve

  • Poor roadside assistance
  • Long wait times
  • Communication issues
Frequently Asked Questions
  • How do I renew my license?
  • Why is my tow taking so long?
User Feedback

License renewal was fast.

Roadside assistance is unreliable.

Customer service is hit or miss.

Location Details
Street: 9421 Viking Ctr Dr
Neighborhood: Louisville
City: Louisville
State: Kentucky
Postcode: 40222
Country: United States
Location
9421 Viking Ctr Dr, Louisville, KY 40222
Quick Info
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