68 Marginal Way, Portland, Maine, 04101
The feedback for this location is quite polarized. While many members praise the individual roadside technicians for their professionalism and kindness, there is significant frustration regarding the dispatch system and administrative processes. Long wait times and communication issues with the call center are common complaints. It seems that while the local staff is often excellent, the broader system can be a source of major headaches for members.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need service, try to get the name of the specific technician; they are often much more helpful than the central dispatch line.
✓ What Works Well
✗ Areas to Improve
Technician was great, but dispatch was a nightmare.
In-office staff is very helpful.
System feels unreliable lately.