3998 Red Bank Rd, Cincinnati, Ohio, 45227
The feedback for this location is quite polarized. Many customers praise the friendly, efficient service and the helpfulness of specific staff members like Megan and Lexi. However, there are significant complaints regarding communication, long wait times, and perceived dishonesty or lack of accountability in repair quality. Some customers feel they were overcharged or that their appointments were not honored. While some find it a go-to spot for routine maintenance, others warn against using them for complex repairs. It seems to be a hit-or-miss experience depending on the staff and the nature of the service.
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If you visit, try to book an appointment with a recommended staff member, but be prepared for potential delays.
✓ What Works Well
✗ Areas to Improve
Megan and Lexi provided top-notch service.
They didn't fix the issue and wasted my time.
Appointments are often ignored.