Financial Services · Insurance Agency

AAA Saint Louis Insurance and Member Services

9005 Watson Rd, St. Louis, Missouri, 63126

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

AAA Saint Louis Insurance faces significant criticism regarding its customer service, responsiveness, and claims handling. Many long-term members report feeling neglected after agent changes and express frustration with rising premiums and difficulty reaching staff. While some customers have had positive experiences with specific services like international driving permits, the overall sentiment is one of dissatisfaction and a decline in service quality.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 55/100
Pro Tip

If you have issues, try visiting the office in person as phone support is frequently reported as unreliable.

Travel Services
Roadside Assistance
Pros & Cons

✓ What Works Well

  • Convenient services (IDPs)
  • Bundle discounts

✗ Areas to Improve

  • Poor customer service
  • Unresponsive agents
  • Difficult claims process
Frequently Asked Questions
  • How do I get an IDP?
  • Why are my premiums increasing?
  • How do I cancel my policy?
User Feedback

Customer service is terrible

Agents don't return calls

AAA is a joke

Location Details
Street: 9005 Watson Rd
Neighborhood: St. Louis
City: St. Louis
State: Missouri
Postcode: 63126
Country: United States
Location
9005 Watson Rd, St. Louis, MO 63126
Quick Info
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