869 Grand Army of the Republic Hwy, Somerset, Massachusetts, 02725
Reviews for this location are polarized. Many customers love the insurance services provided by Sonia Borges, citing her as helpful, polite, and a great money-saver. Conversely, the RMV and general member services receive heavy criticism for long wait times, rude staff, and poor communication. Many members feel frustrated by the disconnect between the brand's reputation and the actual service at this branch.
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If you need insurance, ask for Sonia Borges directly; avoid the general service desk if possible.
✓ What Works Well
✗ Areas to Improve
Sonia is the only reason to visit.
The RMV service vibe is very negative.
Appointments don't guarantee quick service.