Other · Member Services & Driving School

AAA Springfield

1891 Wilbraham Rd, Springfield, Massachusetts, 01128

Google Maps Updated: 14 May 2026
Authenticity Score: 84/100
About

This location is a popular hub for DMV services, travel planning, and driving school. Most members appreciate the convenience and professional staff, noting that it's a great alternative to the crowded RMV. However, there are significant complaints regarding roadside assistance, with some members reporting long wait times and poor communication. Overall, it's seen as a valuable resource for routine tasks, but some members are frustrated with the roadside service.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 78/100
Facilities 85/100
Pro Tip

Always book your DMV-related appointments online; walk-ins are rarely accommodated.

RMV alternative
Variable roadside service
Pros & Cons

✓ What Works Well

  • Convenient DMV-related services
  • Professional and friendly office staff
  • Great for travel planning

✗ Areas to Improve

  • Long wait times for roadside assistance
  • Inconsistent communication with dispatch
  • Some frustration with appointment-only policies
Frequently Asked Questions
  • Can I renew my license here?
  • How do I schedule a road test?
User Feedback

Much better than the crowded RMV.

Roadside service was a total nightmare.

Great bang for the buck on membership.

Location Details
Street: 1891 Wilbraham Rd
City: Springfield
State: Massachusetts
Postcode: 01128
Country: United States
Location
1891 Wilbraham Rd, Springfield, MA 01128
Quick Info
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