AAA Traverse City
2322 US-31, Traverse City, Michigan, 49686
AAA Traverse City has a very mixed reputation. While some customers appreciate the helpfulness of staff for travel and passport services, there are significant complaints regarding roadside assistance delays, poor communication, and high insurance costs. It seems to be a location where the quality of service depends heavily on the specific service requested and the agent assigned.
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Use them for travel and passport services, but consider other options for roadside assistance.
✓ What Works Well
- Helpful travel services
- Passport photo convenience
- Friendly staff
✗ Areas to Improve
- Roadside assistance delays
- Poor communication
- High insurance costs
- Is the roadside assistance reliable?
- Are the insurance rates competitive?
Travel staff is highly recommended
Roadside assistance can be slow
Some reports of poor customer service
- Category Financial Services
- City Traverse City
- State Michigan
- Postcode 49686
- Country United States
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