25 Mountain St E, Worcester, Massachusetts, 01606
This AAA location is a mixed bag. Many users praise the friendly and efficient staff for license renewals and travel services. However, there are significant complaints regarding roadside assistance, long wait times, and poor communication. It seems to be a good place for in-person office tasks, but users are often frustrated with the broader AAA service network.
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Use the online appointment system for office services to avoid long waits.
✓ What Works Well
✗ Areas to Improve
The office staff is lovely.
Roadside assistance is a nightmare.
Much better than the DMV.