1001 Bladensburg Rd NE, Washington, District of Columbia, 20002
This shop is a total mixed bag. Many customers feel ripped off by high prices and questionable diagnostic practices, while others swear by the new management and friendly service. The communication is often cited as a major pain point, with some feeling ignored or misled. When things go well, people find the staff helpful and fast. However, the recurring complaints about hidden fees and poor mechanical outcomes make it a risky spot.
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Always ask for a written, itemized quote before authorizing any work, and don't be afraid to ask for a second opinion if the price jumps unexpectedly.
✓ What Works Well
✗ Areas to Improve
The front desk can be rude and dismissive.
Some repairs seem to cause more issues than they fix.
New management is trying to turn the reputation around.