2040 S Brea Canyon Rd, Suite 200, Diamond Bar, California, 91765
The office is widely praised for its professional and friendly team, with many patients highlighting the excellent results of their orthodontic treatment. However, there are notable complaints about administrative issues, including poor communication, billing disputes, and difficulty reaching the office by phone. Some patients feel the office is too focused on contracts and money.
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Keep detailed records of all billing and insurance communications, as administrative follow-up can be inconsistent.
✓ What Works Well
✗ Areas to Improve
Great for braces
Administrative side needs improvement
Some staff can be rude