800 E 28th St, Minneapolis, Minnesota, 55407
Abbott Northwestern is a tale of two hospitals. The medical care, particularly in the Heart Hospital and ICU, is frequently described as life-saving and top-notch. However, the ER experience, billing transparency, and some nursing staff interactions are major pain points. Patients often feel the hospital is understaffed and that communication between departments is lacking.
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If you have a cardiac issue, this is the place to be, but be prepared for a long wait in the ER.
✓ What Works Well
✗ Areas to Improve
Heart hospital is top-notch
ER is a disaster
Great doctors, poor admin