2200 Roy Richard Dr, Cibolo, Texas, 78108
The clinic has a strong reputation for its medical providers, who are often described as kind, knowledgeable, and thorough. Parents appreciate the quality of care their children receive. However, the administrative side is a major source of frustration, with frequent complaints about rude front-desk staff, long wait times, and poor communication. Many parents feel the practice has declined in quality since a recent management change.
Request your child's records in advance if you plan to switch providers, as the office can be slow to respond.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I love the care, but the administrative side is a headache.
Great doctors, but the front desk needs a major attitude adjustment.