Aberdeen Family Practice
9 Aberdeen Shopping Plaza, Aberdeen, Maryland, 21001
This practice is highly regarded for its clinical care, with many patients praising the doctors and PAs for their thoroughness and compassion. However, the administrative side is a major pain point, with frequent complaints about long wait times, difficulty reaching the office, and rude staff. It is a place where the clinical care is strong, but the office management needs significant improvement.
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✓ What Works Well
- Thorough and compassionate providers
- Good clinical care
- Convenient services
✗ Areas to Improve
- Poor administrative communication
- Difficulty scheduling
- Rude staff
- Why is it so hard to get a return call?
- Are they accepting new patients?
The providers are great, but the office is a mess.
I felt dismissed and unheard.
Great care, but the billing department is a disaster.
- Category Health & Medical
- City Aberdeen
- State Maryland
- Postcode 21001
- Country United States
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