6417 Central Park Blvd, Abilene, Texas, 79606
The practice is highly valued for its friendly staff and efficient service, with many patients praising the doctors' attentiveness. However, there are significant complaints regarding administrative policies, such as the application process for new patients, phone system issues, and billing transparency. It's a 'love it or hate it' experience.
If you are a new patient, be prepared for a rigorous application process and check your insurance status thoroughly before calling.
✓ What Works Well
✗ Areas to Improve
Dr. Duke is amazing and listens.
The phone system is a nightmare.
Great care, but the office policies are frustrating.