Financial Services · Insurance Agency

Able Insurance

425 W Washington St, Muncie, Indiana, 47305

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Able Insurance is known for its low rates, which is the primary draw for most customers. However, the agency faces significant criticism regarding customer service, specifically regarding rude staff and difficulty reaching anyone by phone. While some long-term clients are satisfied with the service, the overall sentiment is quite negative due to communication and professionalism issues.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
16
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 65/100
Pro Tip

If you need to make a payment or have a question, visiting in person is often the only reliable way to get service.

Affordable Rates
Poor Communication
Pros & Cons

✓ What Works Well

  • Very low and affordable rates
  • Quick and easy payments
  • Some friendly staff

✗ Areas to Improve

  • Rude and unprofessional staff
  • Impossible to reach by phone
  • Poor communication
Frequently Asked Questions
  • Why can't I reach anyone?
  • Are there hidden fees?
User Feedback

Barry is good people

Staff can be very rude

Impossible to get a hold of anyone

Location Details
Street: 425 W Washington St
City: Muncie
State: Indiana
Postcode: 47305
Country: United States
Location
425 W Washington St, Muncie, IN 47305
Quick Info
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