2296 Opitz Blvd, Suite 440, Woodbridge, Virginia, 22191
Patients generally appreciate the medical care provided by the doctors, but the administrative side is a major pain point. Many report rude billing staff, poor communication, and frequent appointment cancellations. It is a place where you really have to advocate for yourself to get things done.
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Always keep your own copies of medical records and billing statements, as the office can be slow to process requests.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff makes it hard to stay.
Billing department is a nightmare.
Communication between departments is non-existent.