3020 GA-124, Snellville, Georgia, 30039
Patients are split between praising the doctors for their genuine care and being frustrated by administrative chaos. While the medical team is often described as smart and attentive, the front desk and billing department frequently drop the ball. Long wait times and poor communication are common complaints. Many feel the practice has become more focused on money than patient well-being.
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The office environment is serene, but don't expect the front desk to handle complex insurance or record requests without multiple follow-ups.
✓ What Works Well
✗ Areas to Improve
Doctors are great but the admin team is a disaster.
Felt like a dollar sign rather than a patient.
Wait times are hit or miss.