1664 U.S. Hwy 395 N, Suite 103, Minden, Nevada, 89423
Patients generally love the clinical staff, especially the hygienists, who are described as gentle and professional. However, there is a clear divide regarding the corporate transition; many long-time patients feel the administrative side has become impersonal and difficult to navigate. While the dental work itself is highly regarded, the billing and scheduling processes are major pain points.
Build a relationship with a specific hygienist, as they are the most consistent part of the patient experience here.
✓ What Works Well
✗ Areas to Improve
The clinical team is spot on, but the corporate side is a headache.
I stay for the hygienist, but the administrative hoops are exhausting.
Great bang for the buck if you can get past the scheduling issues.