Absolute Stone Design
11200 Washington Hwy, Glen Allen, Virginia, 23059
Absolute Stone Design is widely recognized for its high-quality stone selection and skilled installation. Many customers are thrilled with the final look of their countertops and the professionalism of the installers. However, there are recurring complaints about communication issues, particularly with sales staff follow-up and handling of small projects. While the product quality is top-tier, the customer service experience can be hit-or-miss depending on the representative.
We analyze 72 public reviews for Absolute Stone Design using our data models and filter out spam to highlight only authentic feedback.
Always schedule an appointment to ensure you get dedicated time with a sales associate.
✓ What Works Well
- Beautiful stone selection
- Skilled installation team
- Competitive pricing
✗ Areas to Improve
- Inconsistent sales communication
- Difficulty with small projects
- Occasional scheduling issues
- Do I need an appointment to view slabs?
- Can they handle small remnant projects?
- What is the typical lead time for installation?
The stone is beautiful.
Great quality, but follow-up is lacking.
Installers were spot on.
- Category Home Services
- Neighborhood Glen Allen
- City Glen Allen
- State Virginia
- Postcode 23059
- Country United States
