Academic Alliance in Dermatology - Tarpon Springs
1005 E Boyer St, Tarpon Springs, Florida, 34689
Feedback for this practice is highly polarized. Many patients praise Dr. Lam for his skill and professionalism, while others report significant issues with administrative disorganization, rude front-desk staff, and poor communication regarding appointments and referrals. It seems to be a practice where the clinical quality is good, but the patient experience is often marred by office management.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm your appointment via phone multiple times, as scheduling errors are frequently reported.
✓ What Works Well
- Dr. Lam is skilled and professional
- Clean and bright facility
- Effective medical procedures
✗ Areas to Improve
- Rude and unhelpful front desk staff
- Poor appointment organization
- Difficulty getting through by phone
- Why was my appointment cancelled without notice?
- How do I get my referral processed?
Great doctor, terrible office management
Wait times are often excessive
Communication is a major issue
- Category Health & Medical
- City Tarpon Springs
- State Florida
- Postcode 34689
- Country United States
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