Academic Alliance in Dermatology - Trinity
2044 Trinity Oaks Blvd, Suite 130, New Port Richey, Florida, 34655
Dr. Lam and his team are widely praised for their expertise and bedside manner. Patients feel confident in their care. However, the front office staff is a frequent source of complaints, with many patients citing rudeness and poor communication as a major drawback to an otherwise great practice.
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If you have issues with the front desk, try to communicate directly with the clinical staff or the doctor if possible.
✓ What Works Well
- Excellent medical care
- Thorough exams
- Friendly clinical staff
✗ Areas to Improve
- Rude front office staff
- Long wait times
- Difficult to schedule appointments
- Why is the wait so long?
- Can I see the doctor instead of the PA?
- Why was I charged for this?
Dr. Lam is the best, but the front desk is awful.
Great care, but be prepared to wait.
They really listen to your skin concerns.
- Category Health & Medical
- City New Port Richey
- State Florida
- Postcode 34655
- Country United States
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