Academic Urology & Urogynecology of Arizona
5310 W Thunderbird Rd, Suite 208-210, Glendale, Arizona, 85306
This practice is highly polarized. Many patients praise the doctors for their clinical expertise and kindness. However, a significant number of patients report severe administrative failures, including constant appointment rescheduling, long wait times, and difficulty reaching the front desk. The clinical care is often described as excellent, but the administrative experience is a major source of frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to speak with the office manager directly rather than the general scheduling line.
✓ What Works Well
- Doctors are knowledgeable and kind
- Effective treatment plans
- Clean facility
✗ Areas to Improve
- Constant appointment rescheduling
- Extremely long hold times
- Poor administrative communication
- Why was my appointment cancelled?
- How can I reach the front desk?
- Do you have a patient portal?
Great doctors, but the scheduling is a nightmare.
They treat you like a number, not a patient.
Excellent care, but the administrative side is lacking.
- Category Health & Medical
- City Glendale
- State Arizona
- Postcode 85306
- Country United States
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