Academy Foot & Ankle Specialists
1940 E State Hwy 114, Suite 150, Southlake, Texas, 76092
The clinic receives mixed reviews. Many patients appreciate the medical care provided by specific doctors, noting successful treatments for various foot issues. However, there is a significant volume of negative feedback regarding the front office staff, billing transparency, and communication. Patients often feel frustrated by the 'hard sell' for products and the difficulty in resolving billing disputes.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all costs for orthotics and supplies before agreeing to them, as these are often not covered by insurance.
✓ What Works Well
- Effective medical treatments
- Convenient location
- Some doctors are very personable
✗ Areas to Improve
- Rude or dismissive front office staff
- Questionable billing practices
- Hard sell for non-covered products
- Why am I being charged for this?
- Can I get my medical records without a fee?
Great doctors, but the office staff makes me want to leave.
Billing is a total headache.
Felt like a number, not a patient.
- Category Health & Medical
- City Southlake
- State Texas
- Postcode 76092
- Country United States
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