2223 Broadway, Scottsbluff, Nebraska, 69361
This debt collection agency receives overwhelmingly negative feedback. Customers frequently report poor communication, unprofessional behavior, and difficulty resolving issues. Many feel the company is uncooperative, lacks empathy, and is difficult to work with regarding payment plans or documentation. While a few customers have had positive experiences with specific agents, the general consensus is one of frustration and dissatisfaction.
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Document every interaction and request all agreements in writing to protect yourself.
✓ What Works Well
✗ Areas to Improve
Communication is not their strong suit.
The process is a nightmare.
Be careful with their billing system.