1405 S Hanley Rd, Ste 100, St. Louis, Missouri, 63144
Patients generally praise the staff for being kind and patient with children, often highlighting specific team members who make kids feel comfortable. However, there is a recurring theme of frustration regarding administrative inefficiency, long wait times, and poor communication about appointments. Some parents feel the office is overbooked, leading to a chaotic environment. While the clinical care is often described as good, the operational side leaves many families feeling like just another number.
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Ask for morning appointments to avoid the afternoon backlog.
✓ What Works Well
✗ Areas to Improve
Staff is great with kids but the front desk is a mess.
Too many patients, not enough time for quality service.
Great clinical care, but the scheduling is a headache.