Financial Services · Auto Insurance

Acceptance Insurance

1500 Pleasant Hill Rd, Suite 104, Duluth, Georgia, 30096

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Clients frequently mention Jorge Cardoso for his exceptional service and ability to explain complex policies. While many find the rates competitive, there is a notable divide regarding the claims department. Some users feel the office staff is welcoming and clean, while others report frustration with communication and hold times. It is a mixed bag, but the local agents seem to be the highlight.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
13
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 82/100
Pro Tip

Work directly with local agents like Jorge for better service than the claims hotline.

Bilingual agents
Quick quote turnaround
Pros & Cons

✓ What Works Well

  • Knowledgeable local agents
  • Competitive rates
  • Clean office

✗ Areas to Improve

  • Poor claims department experience
  • Long hold times
  • Communication issues
Frequently Asked Questions
  • How do I file a claim?
  • Why did my rate go up?
User Feedback

Jorge is a gem

Claims department is a nightmare

Great rates for SR-22

Location Details
Street: 1500 Pleasant Hill Rd, Suite 104
Neighborhood: Duluth
City: Duluth
State: Georgia
Postcode: 30096
Country: United States
Location
1500 Pleasant Hill Rd #104, Duluth, GA 30096
Quick Info
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