Acceptance Insurance
Professional Services · Insurance Agency

Acceptance Insurance

4898 W Broad St, Columbus, Ohio, 43228

Google Maps Updated: 14 May 2026
Authenticity Score: 79/100
About

Acceptance Insurance on W Broad St is a mixed bag. Many clients appreciate the friendly and helpful service from agents like Kimmi and Emmanuel, who are often described as professional and efficient. However, there are significant complaints about communication, billing issues, and difficulty reaching the office. It is a place where you might find a great agent but struggle with the overall office experience.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
12
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 65/100
Pro Tip

Ask for a specific agent by name; it significantly improves the quality of service you receive.

Agent-dependent
Affordable
Pros & Cons

✓ What Works Well

  • Friendly and helpful agents
  • Affordable rates
  • Fast service

✗ Areas to Improve

  • Communication issues
  • Billing problems
  • Difficulty reaching the office
Frequently Asked Questions
  • How do I make a payment?
  • Can I get a quote?
User Feedback

Great service

Hard to reach

Affordable

Location Details
Street: 4898 W Broad St
City: Columbus
State: Ohio
Postcode: 43228
Country: United States
Location
4898 W Broad St, Columbus, OH 43228
Quick Info
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