8330 N Michigan Rd, Ste 200, Indianapolis, Indiana, 46268
The agency receives mixed reviews. Many clients are very happy with the helpful and professional service provided by agents like Royal and Ashley. However, there are significant complaints about communication issues, difficulty reaching the office, and poor claim handling. It seems to be a very inconsistent experience.
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If you have a claim, try to get direct contact information for your adjuster to avoid communication delays.
✓ What Works Well
✗ Areas to Improve
Royal is amazing
Ashley is very professional
Inconsistent service