Acceptance Insurance
15760 Broadway Ave, Maple Heights, Ohio, 44137
The feedback for this agency is quite polarized. While many clients praise the staff for being helpful, professional, and efficient, a significant number of reviewers report issues with billing, communication, and claims processing. Several customers feel frustrated by double charges and difficulty reaching the office. It seems like a hit-or-miss experience depending on the staff member you deal with, though many appreciate the personalized attention they receive when things go right.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always keep a record of your payment receipts and confirm any changes in writing.
✓ What Works Well
- Friendly and helpful staff
- Quick and efficient service
- Competitive rates
✗ Areas to Improve
- Billing and payment issues
- Poor communication and responsiveness
- Difficult claims process
- How do I get a refund for a double charge?
- Why is my claim taking so long?
The staff is so sweet and helpful.
Billing issues are a real headache.
Great service when it works.
- Category Financial Services
- City Maple Heights
- State Ohio
- Postcode 44137
- Country United States
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