Access Behavioral Health Services
Health & Medical · Behavioral Health

Access Behavioral Health Services

1276 W River St, Suite 100, Boise, Idaho, 83702

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

Access Behavioral Health is a polarizing facility. Many clients praise the compassionate and life-saving care provided by individual therapists and case managers. Conversely, there is a loud chorus of complaints regarding medication management, administrative incompetence, and billing issues. The experience seems to vary wildly depending on the specific provider and department, leading to a very inconsistent reputation.

Our Review Process
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We analyze 75 public reviews for Access Behavioral Health Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 15/100
Pro Tip

If you are on complex medication, consider keeping a separate log and following up with your pharmacy directly.

Medicaid Accepted
In-house Pharmacy
Pros & Cons

✓ What Works Well

  • Compassionate and patient case managers
  • Comprehensive services in one place
  • Good option for Medicaid recipients

✗ Areas to Improve

  • Abysmal medication management
  • Incompetent administrative staff
  • Billing and communication nightmares
Frequently Asked Questions
  • Why are my prescriptions never refilled on time?
  • How do I get a call back from the office?
  • Are the medication managers qualified?
User Feedback

My therapist is great, but the med management is dangerous.

The front office is a dumpster fire, but the case workers are saints.

Inconsistent care; some providers are amazing, others are negligent.