ACCESS Family Health Society
152 W Lincoln Hwy, Chicago Heights, Illinois, 60411
This clinic is a vital resource for the community, with many patients praising the compassionate care from specific doctors and staff members like Karen. However, there are serious concerns regarding administrative organization, long wait times, and unprofessional behavior from some staff. It is a place where you might get excellent care or a very frustrating experience.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Karen if you need help with benefits or insurance paperwork.
✓ What Works Well
- Compassionate doctors
- Clean facility
- Helpful benefits specialists
✗ Areas to Improve
- Unprofessional front desk
- Scheduling issues
- Difficult to reach by phone
- How do I get my medical records?
- Why are appointments always cancelled?
The doctors are great, but the office is a mess.
Karen is amazing and helpful.
Very clean and welcoming.
- Category Health & Medical
- City Chicago Heights
- State Illinois
- Postcode 60411
- Country United States
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