ACCESS Genesis Center for Health and Empowerment
1 N Broadway St, Des Plaines, Illinois, 60016
This center provides essential community health services, and many patients are grateful for the care they receive, particularly from Dr. Nigam Patel. However, the clinic is plagued by severe administrative issues, including difficulty reaching staff by phone, long wait times, and inconsistent service. It is a vital resource, but the patient experience is often marred by poor communication.
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If you have trouble reaching them by phone, try visiting in person or using their online portal if available.
✓ What Works Well
- Vital community resource
- Dr. Nigam Patel is highly regarded
- Affordable services
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Inconsistent and sometimes rude staff
- Why can't I reach anyone by phone?
- Is this clinic accepting new patients?
Dr. Patel is a godsend
Staff is very unprofessional
Phones are never answered
- Category Health & Medical
- City Des Plaines
- State Illinois
- Postcode 60016
- Country United States
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