ACCESS Northwest Family Health Center
1120 N Arlington Heights Rd, Arlington Heights, Illinois, 60004
This center provides essential care to a diverse community, but reviews are polarized. While many patients appreciate the doctors' kindness and expertise, the front desk and administrative staff are frequently criticized for being rude, unhelpful, and difficult to reach. Long wait times and communication issues are common complaints.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for scheduling if you find it difficult to reach the office by phone.
✓ What Works Well
- Kind and caring doctors
- Accessible for Medicaid patients
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Difficult to reach by phone
- Long wait times
- Do they accept Medicaid?
- Why is it so hard to get an appointment?
Doctors are great, staff is not.
Hard to get through on the phone.
Good care for low income families.
- Category Health & Medical
- City Arlington Heights
- State Illinois
- Postcode 60004
- Country United States
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