Access Now Urgent Care
11406 Georgia Ave, ste f, Wheaton, Maryland, 20902
Patients generally love the medical team, especially Dr. Arora, for being thorough and kind. The clinical care is top-notch, with many noting the convenience of in-house X-rays and blood work. However, the billing department is a major pain point, with several reports of confusing charges and poor communication. While the medical staff is spot on, the administrative side often leaves people feeling frustrated.
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Always clarify the exact cost of a procedure before arriving, as front desk quotes may differ from final billing.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Quick appointment availability
- Convenient in-house diagnostics
✗ Areas to Improve
- Confusing and aggressive billing practices
- Rudeness from some front desk staff
- Parking difficulties
- Do you offer PPD skin tests?
- Why was I charged for a follow-up visit?
The medical care is excellent and worth the trip.
Billing issues are a constant headache.
Staff can be hit or miss depending on who is at the desk.
- Category Health & Medical
- City Wheaton
- State Maryland
- Postcode 20902
- Country United States
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