1 Hampton Rd, Suite 200, Exeter, New Hampshire, 03833
Patients consistently highlight the high quality of the surgeons and medical staff, often describing them as top-tier. The physical therapy team also receives high marks for their helpfulness. The main pain point is the administrative side, with many complaints about poor communication, billing confusion, and rude front desk staff.
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Demand to pay your copay at every visit to avoid confusing large bills later.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
PT team is top-notch.
Billing is a total headache.