Ace Bolt & Screw Co
1117 W U.S. Hwy 83, Pharr, Texas, 78577
Customers are split between those who find the staff incredibly helpful for niche hardware needs and those frustrated by strict B2B policies. Many locals appreciate the expertise and affordable prices compared to big-box stores. However, the gatekeeping regarding business accounts and occasional rude service leaves some feeling unwelcome. It is a spot-on place for specific bolts if you know the drill. Overall, it is a classic local shop that prioritizes trade customers over casual walk-ins.
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Call ahead or bring your business credentials to avoid being turned away at the door.
✓ What Works Well
- Extremely knowledgeable staff
- Great selection of hard-to-find hardware
- Affordable pricing
✗ Areas to Improve
- Strict B2B account requirements
- Inconsistent customer service
- Long wait times for service
- Do I need a business account to shop here?
- Are they open to the general public?
Great for specific bolts you can't find at big box stores.
Staff can be dismissive if you aren't a regular contractor.
Expect to wait outside if they are busy.
- Category Other
- City Pharr
- State Texas
- Postcode 78577
- Country United States
