Retail & Malls · Hardware Store

Ace Hardware

110 Mill St, Shelton, Washington, 98584

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This Ace Hardware location is a local staple but faces significant criticism regarding customer service and store atmosphere. While some customers find it helpful for specific needs, many report feeling profiled, unwelcome, or frustrated by the store's security measures and high prices. It is a convenient option, but the overall shopping experience is often described as unpleasant.

Our Review Process
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Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Ace Hardware using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 35/100
Pro Tip

If you need something specific, call ahead to check stock and avoid the cramped aisles.

Wide selection
Garden center
Pros & Cons

✓ What Works Well

  • Wide selection of products
  • Convenient location
  • Some helpful staff

✗ Areas to Improve

  • High prices
  • Cramped store layout
  • Security measures make customers feel uncomfortable
Frequently Asked Questions
  • Do you have parts for my project?
  • Why are prices so high?
  • Can I browse without being followed?
User Feedback

Used to be the best, but has gone downhill.

Helpful for finding odd parts.

Some customers feel profiled and unwelcome.