Retail & Malls · Hardware Store

Ace Hardware

19901 1st Ave S, Ste 402, Normandy Park, Washington, 98148

Google Maps Updated: 15 May 2026
Authenticity Score: 82/100
About

This Ace Hardware is a go-to spot for locals needing a quick fix. Most customers love the friendly, neighborhood vibe and the fact that staff actually know their stuff. It is not the cheapest place in town, but the convenience is bang for the buck. Some folks have had run-ins with rude staff, but the general consensus is that it is a solid, well-stocked shop for basic needs.

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We analyze 70 public reviews for Ace Hardware using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 88/100
Pro Tip

Ask for the staff by name if you need specific plumbing or electrical advice; some are true experts.

Key cutting services
Curbside pickup available
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Convenient local location
  • Good for quick hardware fixes

✗ Areas to Improve

  • Limited inventory compared to big box stores
  • Inconsistent customer service
  • Prices are higher than competitors
Frequently Asked Questions
  • Do they cut keys on-site?
  • Is the inventory better than the big box stores?
  • Can I get help with plumbing questions?
User Feedback

Great for when you don't want to drive to a big store.

Staff is usually spot on with advice.

Hit or miss with the service depending on who is working.