Achilles Foot & Ankle Center- Richmond
7301 Forest Ave, Suite 310, Richmond, Virginia, 23226
Achilles Foot & Ankle Center receives highly polarized reviews. Many patients praise Dr. Baldwin for his expertise, bedside manner, and effective treatment plans. However, there is a significant volume of complaints regarding long wait times, poor communication, and administrative issues, including billing and scheduling. It is a practice where the clinical care is often valued, but the office experience is frequently a source of frustration.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for long wait times and verify all billing charges immediately.
✓ What Works Well
- Expert and compassionate doctor
- Effective treatment plans
- Friendly medical staff
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Billing and scheduling issues
- Why is the wait time so long?
- How can I get a refund for overcharges?
Dr. Baldwin is amazing, but the office is a mess.
I waited over an hour for my appointment.
Great care, but the billing department is a nightmare.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23226
- Country United States
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