Acrisure Traverse City, MI (Larkin Group)
13900 S W Bay Shore Dr, Traverse City, Michigan, 49684
The Larkin Group (Acrisure) has a long-standing reputation for excellent, personalized service, with many clients praising agents like Linda Wilbert and Bonnie Huck. However, there is a noticeable shift in sentiment following the acquisition by Acrisure, with several long-term clients reporting a decline in service quality and difficulty reaching staff. While many still have positive experiences, the recent feedback suggests a transition period that has impacted customer satisfaction.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Linda Wilbert and Bonnie Huck are still highly recommended, but be prepared for potential communication delays.
✓ What Works Well
- Long-standing reputation
- Personalized service
- Knowledgeable agents
✗ Areas to Improve
- Decline in service quality post-acquisition
- Difficulty reaching staff
- How can I reach my agent?
- Can you explain my policy?
Linda is amazing
Bonnie is professional
Service has declined recently
- Category Financial Services
- City Traverse City
- State Michigan
- Postcode 49684
- Country United States
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