Acrisure Waterford Township, MI (Select Underwriters)
100 N Williams Lake Rd, Suite A, Waterford Township, Michigan, 48327
The agency has a strong reputation for long-term client satisfaction, with many praising agents like Becca Thomas and Jani Fili for their responsiveness and expertise. Clients appreciate the proactive approach to rate shopping and the personal touch. However, there are recent concerns about the agency's transition to a more corporate structure, leading to some complaints about phone responsiveness and automated systems.
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Build a relationship with a specific agent to ensure you get personalized service despite corporate changes.
✓ What Works Well
- Proactive rate shopping
- Responsive and knowledgeable agents
- Long-term client relationships
✗ Areas to Improve
- Concerns about corporate transition
- Occasional phone responsiveness issues
- How can I get the best rates for my home and auto?
- Why is it harder to reach someone by phone?
Many clients feel the agency is the best they've ever worked with.
Agents are often described as smart, friendly, and up-to-date.
Some users miss the 'hometown' feel of the agency.
- Category Financial Services
- City Waterford Township
- State Michigan
- Postcode 48327
- Country United States
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