Health & Medical · Family Medicine

Act On Total Health - Forest Hill Family Health

465 Mt Prospect Ave, Newark, New Jersey, 07104

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

This practice has a very mixed reputation. While many patients praise specific doctors like Dr. Ortiz and Dr. Radha for their care and professionalism, there are frequent and serious complaints about the administrative staff, including poor communication, long wait times, and billing issues. It seems to be a practice where the quality of care depends heavily on which provider you see.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
13
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

If you have a serious matter, be persistent with follow-ups; administrative communication can be a challenge.

Family Medicine
Experienced Providers
Pros & Cons

✓ What Works Well

  • Professional and caring doctors
  • Thorough examinations
  • Friendly staff (for some)

✗ Areas to Improve

  • Poor administrative responsiveness
  • Long wait times
  • Billing and communication issues
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • How long is the wait?
User Feedback

Dr. Ortiz is the best

Staff is unprofessional

Great care, poor admin

Location Details
Street: 465 Mt Prospect Ave
City: Newark
State: New Jersey
Postcode: 07104
Country: United States
Location
465 Mt Prospect Ave, Newark, NJ 07104
Quick Info
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