Action Towing and Service
275 Marketplace Dr, Rochester, New York, 14623
Action Towing is a highly polarizing company. Many customers praise their quick response and professional drivers, especially in emergency situations. However, there is a significant number of negative reviews citing rude staff, poor communication, and even allegations of theft and reckless driving. It seems to be a company where the experience depends heavily on the individual driver and dispatcher you encounter.
We analyze 75 public reviews for Action Towing and Service using our data models and filter out spam to highlight only authentic feedback.
Document the condition of your vehicle before and after the tow.
✓ What Works Well
- Quick response times
- Professional and kind drivers
- Helpful in emergencies
✗ Areas to Improve
- Rude and unprofessional staff
- Poor communication
- Allegations of reckless driving and theft
- How long will the tow truck take?
- Why was my service canceled?
- Can you tow my specific vehicle?
Some drivers are heroes, others are a liability.
The dispatchers can be very difficult to deal with.
Inconsistent service quality.
- Category Automobile
- Neighborhood Henrietta
- City Rochester
- State New York
- Postcode 14623
- Country United States
