Active Family Healthcare
919 W Canfield Ave, Coeur d'Alene, Idaho, 83815
Active Family Healthcare receives high praise for its personalized, attentive care, with many patients feeling truly heard by providers like Megan Reed and Jennifer Fletcher. The practice is often described as a 'homey' and welcoming environment. However, there is a sharp divide in reviews, with significant complaints regarding front desk staff, communication issues, and high turnover of providers. Patients who love the clinical care are very loyal, while those who hit administrative snags are deeply frustrated.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try using their patient portal for non-urgent communication.
✓ What Works Well
- Providers who listen and care
- Personalized treatment plans
- Welcoming atmosphere
✗ Areas to Improve
- Rude or dismissive front desk staff
- Communication and follow-up issues
- High provider turnover
- Are the providers MDs or Nurse Practitioners?
- Why is it difficult to get a call back?
Megan Reed is a fantastic, attentive listener.
The front desk staff makes me feel like an inconvenience.
I finally feel like someone takes my health seriously.
- Category Health & Medical
- City Coeur d'Alene
- State Idaho
- Postcode 83815
- Country United States
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