Health & Medical · Urgent Care

Active Fitness & Physical Therapy

3556 Market Pl W, Suite 109, University Place, Washington, 98466

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This urgent care center is a mixed bag. Many patients appreciate the quick, professional care and friendly staff, while others have had terrible experiences with billing, being denied service, or feeling dismissed by providers. It seems to be a high-volume clinic where the quality of care can vary significantly depending on the day and the staff on shift.

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We analyze 71 public reviews for Active Fitness & Physical Therapy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Always bring your insurance card and be prepared to clarify your coverage before being seen.

Wait Time: Variable
Staff Friendliness: Inconsistent
Pros & Cons

✓ What Works Well

  • Convenient location
  • Clean facility
  • Fast service for many

✗ Areas to Improve

  • Billing and insurance issues
  • Inconsistent provider care
  • Rude front desk staff reported
Frequently Asked Questions
  • Why was I denied service?
  • Is my insurance accepted here?
  • Why is the wait time so long?
User Feedback

Great care when I needed it most.

Billing department is a headache.

Staff can be very rude.