Health & Medical · Ophthalmology

Acuity Eye Group - La Mesa (Grossmont)

5565 Grossmont Center Dr, Suite 551, La Mesa, California, 91942

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

Acuity Eye Group in La Mesa is plagued by severe administrative issues. While some patients have had good experiences with the doctors, the overwhelming majority of reviews focus on poor communication, long wait times, and unprofessional staff. It is a high-risk choice for anyone who values their time and clear communication.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 20/100
Pro Tip

If you visit, be prepared for long waits and bring your own patience.

Ophthalmology services
Optical department
Pros & Cons

✓ What Works Well

  • Some good individual doctors
  • Convenient location
  • Modern facility

✗ Areas to Improve

  • Extremely poor communication
  • Long wait times
  • Unprofessional staff
Frequently Asked Questions
  • Why can't I reach the office?
  • Are the glasses ready?
User Feedback

The doctors are great, but the office is a mess.

I waited two hours for a simple appointment.

They never return my calls.

Location Details
Street: 5565 Grossmont Center Dr, Suite 551
Neighborhood: La Mesa
City: La Mesa
State: California
Postcode: 91942
Country: United States
Location
Building 3, 5565 Grossmont Center Dr Suite 551, La Mesa, CA 91942
Quick Info
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